Welcome to the Help Center

Everything you need to become a smart shopper and save money on groceries in Jamaica. Let Penny and Marcia guide you! 🐷🛒

37,000+

Products Tracked

15

Stores Covered

90 Days

Price History

A-B-C

Rating System

Beta Testers⚡

Beta Quickstart Guide

New beta tester? Get up and running in under 5 minutes with this quickstart guide.

Getting Started

Create your account, explore the dashboard, and make your first search in 5 minutes.

Using the Web App

Your complete guide to the web dashboard — search products, find deals, and submit prices.

Core Feature🔤

A-B-C Ratings Explained

Understand our unique rating system that tells you WHEN to buy for maximum savings.

Price Alerts

Set up alerts and never miss when your favorite products hit rock-bottom prices.

Shopping Lists

Create smart shopping lists that optimize where and when to shop.

Barcode Scanner

Scan products in-store to instantly see price ratings and compare prices.

Earning Points & Badges

Earn rewards by contributing prices and climbing the leaderboard.

Receipts & Contributions

Help Jamaica save by sharing receipt data and contributing prices.

Trip Cost Optimizer

Calculate if a trip to a distant store is really worth the savings.

Accessibility Features

Discover 14 accessibility options that make BuyersMarket for everyone.

Frequently Asked Questions

Quick answers to the most common questions about BuyersMarket.

🆘 Quick Help

Common questions answered in seconds

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How do I use BuyersMarket?

Download the app on iOS or Android, or visit buyersmarket.app in any browser! The web dashboard and mobile app both let you search products, compare prices, and see A-B-C ratings.

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Is BuyersMarket free?

Yes! The web app is free to use. Browse prices, search products, submit prices, and earn points at no cost.

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Which stores do you cover?

16 stores across 20 retail chains including PriceSmart, Hi-Lo, and more in Kingston, St. Andrew & St. Catherine.

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How accurate are the prices?

Prices are updated daily. We use automated collection + community contributions for real-time accuracy.

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Can't Find What You're Looking For?

Our support team is here to help! Reach out and we'll get back to you within 24 hours.

📧 Email Support 📞 Contact Us